WHAT WE MEASURE AND HOW WE DO IT

CORE EVALUATION CATEGORIES

Our standard survey covers nine main environmental elements. Each section asks the occupant for their satisfaction in the area, provides space for them to give additional details about their response, and allows for self-reported productivity.

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General Building

Learn how occupants feeling about the building overall.

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Air Quality

Identify sources of pollutants.

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Lighting

Examine the impact of electric and natural illumination.

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General Workspace

Collect overall perceptions of the workspace.

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Maintenance

Understand the effect of operations.

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Office Furnishings

Receive comments about ergonomics and materials.

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Acoustic Quality

Assess speech privacy and noise level.

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Thermal Comfort

Get feedback on temperature and air movement.

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Office Layout

Explore perceptions about storage, space, and privacy.

BUILDING TYPES AND OCCUPANCIES COVERED

We offer surveys and benchmarking tools for many building types, including:
- Office buildings
- Laboratories
- K-12 schools
- Higher education
- Residence halls
- Healthcare (coming summer 2016)

ADDITIONAL MODULES

We have developed additional question sets to gather information on specific aspects of the workplace not covered in the standard survey questions. Current modules include:
- Accessibility
- Building and grounds
- Ceiling fans
- Commute
- Conference and training rooms
- Daylighting/glass
- Operable windows
- Raised floor and floor diffusers

- Restrooms
- Safety and security
- Signage and wayfinding

 

LANGUAGES

The survey has been translated into multiple languages, including:
- Arabic
- Danish
- French
- Italian
- Spanish

module-one module-two

BUILDING SCORECARD

Once the survey is completed, reports are immediately available from a password protected website, and can be printed or downloaded. These easy to understand reports will help:
- Evaluate the effectiveness of building service providers.
- Prioritize facility expenditures.
- Assess the effectiveness of improvements.
- Maintain awareness of the occupants' perceptions of the building.
- Enhance communication between the building owner, facility operators, and building occupants.

"HGA has used the survey on projects in the Healthcare and Public|Corporate sectors of our practice. The results have helped inform design decisions by measuring pre-occupancy conditions and has helped validate design hypotheses post-occupancy. "

D’ANDRE WILLIS, AIA, LEED AP

Principal, HGA Architecture