SIMPLE SETUP POWERFUL RESULTS

SURVEY IMPLEMENTATION PROCESS

The setup process is simple, and can be completed online or via a PDF form. We recommend implementing the survey at least 6 months after occupants have moved in. The core categories remain the same for each survey, and we can assist with adding modules or developing new questions if you are interested in digging deeper into specific building features.

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    STEP ONE: DEFINE YOUR GOALS

    It is useful to identify what you may be interested in learning about the relationship between your building and your occupants. This will help guide how you explore your results after data collection. We also recommend you consider other possible points of interest (e.g., commuting, signage, building grounds) or unique aspects of your space (e.g., new building technologies, collaboration spaces, hot desking) that would benefit from a closer look. We suggest that you consider adding on one of our current modules or work with our team of researchers to develop a customized module specific to your needs.

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    STEP TWO: IDENTIFY BUILDING(S) AND SIGN UP

    Having some basic information about the building and the occupants, you may start the process by completing an application with a web form with credit card information, or if paying by check, by using this PDF application form. Information should be submitted at least two weeks before the proposed survey start.

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    STEP THREE: COLLABORATE WITH US TO COLLECT DATA

    Our survey coordinator will collaborate with you on the setup your survey. When ready to go, we will provide an email invitation and link for the participants (ideally this will be sent by someone known and respected by building occupants). Surveys typically run for two weeks or more, and our team will collaborate with you to monitor participation, and if needed, make suggestions on ways to increase the response rate.

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    STEP FOUR: ANALYZE THE RESULTS

    When the survey is completed, we provide you with secure credentials that allow you to view your confidential results on a building scorecard. This scorecard includes a dashboard that lets you compare results to similar buildings, and to drill down into specific results.

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    STEP FIVE: INFORM YOUR DECISIONS

    This feedback has many uses. It may be used by design teams and manufacturers to identify the effectiveness of design strategies, products and technologies. It can help you understand the effectiveness of moves, renovations, or system changes, and to inform future design decisions. Results may also be useful for diagnosing and mitigating problems, and to evaluate facility management and maintenance practices.

"The CBE survey platform provides a simple user interface that aggregates complex information and references robust database to compare results. Building operators use the results as indicators of success as well as opportunities for improvement and we apply lessons from surveys to future projects."

ED CLARK

Sustainable Designer, ZGF Architects LLP