Get Started

The setup process is simple. Simply fill out the appropriate online form for payment either for payment by credit card or to be invoiced for check payments. We recommend implementing the survey at least six months after occupants have moved in (and twelve months is better). The core survey categories are included in all surveys, and we can assist you with adding modules or developing new questions if you are interested in digging deeper into specific building features.

For details about fees please see this PDF of occupant survey costs and options

We provide two methods for payment for your convenience. CBE partners please login to the partner portal to setup your complimentary surveys.

Complete the online form and pay via credit card Complete the online form and pay via check

The Survey Process


Step One: Identify building and goals


Step Two: Setup by providing building information


Step Three: Communicate with occupants and collect data


Step Four: Analyze the results


Step Five: Inform your decisions and apply results


Step Six: Communicate results and insights

Getting Certified

CBE’s Occupant Survey may be used for certification with under USGBC’s LEED Rating System and the WELL Building Standard. Contact CBE’s occupant survey team (see sidebar) for more information.

“The CBE survey tool is a low-cost resource that can be administered quickly, and such empirical evidence from a reliable third party such as the University of California, Berkeley, provides a high level of credibility.”

Deepika Khowal

Customer Success Manager | Sustainability Solutions, View Dynamic Glass

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